Before your appointment
Please read the following information to help you understand the precautions we are taking with regards to Covid-19 and what we expect from our patients. It is important that you do not attend the practice if you, or anyone you live with, has a:
On the day of your appointment
Before you depart for the practice, we ask that where possible, you have already visited the lavatory, have ensured that you are hydrated and already brushed your teeth. It is important that you do not bring a large number of things into the practice with you, so please ensure you only bring necessary items with you. Please arrive in time for your appointment. The doors will be locked when you arrive, please knock and a member of our team will let you enter the building. To minimise risk, please ensure you attend your appointment alone unless you require assistance or are supporting a child or someone vulnerable. You will be required to attend wearing a face mask/covering. Please bring a pen to allow you to complete any necessary forms. It is important that you do not bring a large number of things into the practice with you, so please ensure you only bring essential items with you. Use of our toilet facilities are currently limited so please bare this in mind before attending.
Entering the practice
If the dentist is running late, one of our team will endeavour to call you to inform you of this. Before entering the practice, one of our trained colleagues will take your temperature to ensure you do not have a fever and invite you in if your temperature is safely below 37.8 degrees centigrade. Unfortunately, if you have a temperature above 37.8 degrees, we will have to rearrange your appointment for the safety of all those in practice. Once you have been invited into the practice, you will be asked to sanitise your hands and keep your facemask on. You will be guided to a seat in our waiting area where social distancing measures will be respected. Our practice colleagues will be behind protective plastic screens, but this is for the safety of everyone.
Treatment
Upon entering the treatment room, our teams will be wearing extra Personal Protective Equipment (PPE) in order to provide you with the right care and service. This may mean that it is more difficult to see our colleagues and clinicians’ faces, but please be reassured that they will be the usual friendly team. Naturally we are also ensuring that each treatment room is carefully cleaned and disinfected after each patient.
After the appointment
When your treatment is complete, you will replace your face mask and sanitise your hands. You will be guided to reception if you have a payment to complete or any forms to collect. We are encouraging card payments only so where possible therefore please do not arrive with cash. Our practice colleagues will be behind protective plastic screens, but this is for the safety of everyone.
If you have any questions about your appointment or treatment, we are more than happy to discuss these before or after your appointment via telephone to adhere to social distancing measures. Alternatively, you will have the option to reattend if necessary.
01977 702 051
info@prjonesdental.com
Mannington, Southgate, Pontefract, WF8 1QT